2. What Information Do We Collect?
Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing personal information about yourself. Once you become a registered User, we require you to provide various contact and identity information, billing information, and other personal information as indicated on the relevant forms on the Site. Where possible, on these forms we indicate which fields are required and which fields are optional.
In addition, as you use the Site, you can from time to time enter or send to us personal information. You always have the option to not provide information by choosing not to become a registered User or by not using the particular feature of the Site for which the information is being collected.
We do not collect or save your credit card or other payment information, but we partner with third-party payment providers who use your credit card information to process the pledges you make using the Site. Please consult their privacy policies for more information on how they use that information.
We also automatically track certain information about you based upon your behavior on our Site and store it through log files. We use this information to do internal research on our Users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from, which URL you next go, your computer browser information, and your IP address. We may provide Users' IP addresses to payment partners in the course of the payment process.
We and our partners and other service providers use technologies such as cookies and similar technologies, including Google Analytics. These technologies are used in analyzing trends, administering the Site, tracking Users' movements around the Site and to gather demographic information about our User base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. More information on Google Analytics is available here: https://policies.google.com/technologies/partner-sites
3. How We Use Your Information
We may also use personal information about you to improve our marketing and promotional efforts, to analyze Site usage, to improve our content and product offerings, and to customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site. If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe in the email. If you wish to no longer receive our newsletters you may update the settings in your account, follow the instructions located in the email, or you may contact us at firstname.lastname@example.org.
4. Our Disclosure of Your Information
Payment Information. Our payments partners use credit card and other personally identifiable information (such as PayPal email addresses) that you submit on the Site, and other information that we collect, as required, to process payments you make through the Site. We do not receive or store credit card or other payment method information; our payment partners have the sole and complete responsibility for the use and storage of credit card and payment information. We may share personally identifiable information with our payment partners for risk management and fraud prevention.
Aggregated Data. We may aggregate User information including (but not limited to) average pledge size, payment method, and so on and disclose such information in a non-personally identifiable manner to third parties. However, in these situations, we do not disclose any information that could be used to identify you personally.
Forum. If you post on our forum or blog your username and other information you include is displayed in your postings or comments, and is therefore available to the public. All of your activities in the public areas of the forum will be identifiable to your User ID, and other people can see your published content. If you disclose personal information in any posting in our forum or blog and wish to have it removed, please contact us at the support contact information listed below, and posted on the Site.
Subsidiaries and Affiliates; Service Providers. We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Site, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable, have equivalent or better security safeguards in place than us, and able to live up to our and your expectations, including about the handling of confidential information. These companies are authorized to use your personal information only as necessary to provide these services to us.
Legal Requests and Business Transitions; Emergencies. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required or permitted under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend our rights or property or that of other people, and (e) if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
5. Your Use of Other Persons' Information
- Other Information Collectors
- Correcting and Updating Your Personal Information
Upon written request we will provide you with information about what personal information we have about you. To review, delete and update your personal information to ensure it is accurate, you may login into your account to make the changes, or you may contact us at email@example.com. We will respond to your request within a reasonable timeframe. We may ask you for further information from you to help us respond to your request, including asking for government-issued identification.
- Account Deletion
When a User chooses to close an account we will remove your information from our marketing and billing systems. This will ensure that there are not further mailings or billings directed towards the canceled User. At present, if your account is deleted questions that you have asked or answered may remain on the Site.
- Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; this retention period may extend past the point at which you close your account.
- Additional Policy Information
Invitations: You have the opportunity to invite others to connect with you through your account. To do that, we ask you to import or to manually enter your contacts' email addresses. As you direct, we then send them an invitation on your behalf or other notices reflecting changes you make to their status in your account.
With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at firstname.lastname@example.org.
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please email our privacy officer at:email@example.com